Confessions Of A Debt Collector: Death Threats Are Part Of The Job

by Steven on August 21, 2012

By Kali Geldis

For many Americans struggling with managing their debt, the simple act of picking up the phone can be terrifying. Why? Debt collectors.

In the aftermath of the Great Recession, the debt collection industry has seen a boom. And as more and more collection agencies have been entering the market, complaints about collectors’ abusive practices reached all-time highs. The Wall Street Journal reported that the Federal Trade Commission saw a record-high number of consumer complaints about debt collectors in 2011: 164,361.

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